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Senior Sales Operations Analyst

Greater Buenos Aires, Argentina
Only English Required
Job Ref:
Hitachi Vantara
Job Description
Job Overview

Ensures operational support to the District Management and Sales Teams. This role requires collaboration with cross-functional teams to ensure the sales cycle is seamless. & &


Key FunctionsDeal Structuring (End Users and Channel Partners)

  • Pricing / Offering Strategies
  • Determining the needs of customer
  • Determining product offering
  • Customer visits

Deal Enablement

  • Inventory
    • Escalation to help determine resolution if there are multiple issues in District
    • Understand all inventory issues in the District (BC owns – information only)
    • Understand all general inventory issues (ROM – RVP owns - information only)

P&L Management

  • Forecasting
    • Participate on the District forecast calls with the reps
    • Participate on the Division forecast call
    • Ensure that all information is properly reflected in Insight
    • Run Aries reports
  • Concessions
    • Understand the impact to District P&L
    • Does concession close the issue or are there other risks
    • In the case of Indirect transactions, have understanding of who was at fault in order to drive financial responsibility to proper entity
  • Loans
    • Understand impact to P&L
    • Escalation point for delinquent loans
    • Approve loans

District Support

  • Reporting
    • Understand the reports, information available, and how to use it to drive sales
  • Educate sales team on issues
    • Inventory constraints
    • Process changes
    • Train group or individuals on systems use or tools
  • Account planning
    • Provide DM with requested information
    • Provide Rep with requested information
    • Understand the tools to enable to provide relevant account information – new or old
  • Quarterly Business Reviews
    • Provide DM with requested information
    • Provide Rep with requested information
    • Understand the tools to enable to provide relevant account information – new or old
  • Quota Setting
    • Support DM as required
  • Competitive Data
    • Collection and review of competitive bids


& Experience & Skills
    BS in
    • Accounting, Marketing, and or Finance Minim
    • um 7+ years’ experience supporting a high performance sales team Demon
    • strated ability to work:
    • Autonomously in a fast-paced environment
    • Closely with Sales organizations and build sustainable business partnerships
    • Excellent organizational, troubleshooting and problem solving skills
    • High attention to detail
    • Great follow-through skills
    • Sense of urgency
    • Contract generation experience
    • Exceptional communication skills (written and verbal)
    • Ability to influence stakeholders
    • Ability to effectively manage priorities and be flexible to adjust as priorities change
    • Advanced MS Office (Outlook and Excel minimum) skills
    • Good business acumen and judgment
    • Confident dealing with matrix management structure
    • Understanding and knowledge of:
    • CRM systems
    • Sales processes
    • Forecasting and pipeline management
    • Reporting

Key Attributes
  • Self-starter, highly motivated and results driven
  • Demonstrates the ability to take ownership of roles and responsibilities from order to delivery and has a “Do whatever it takes attitude” to achieve customer satisfaction, external and internal
  • Understanding of workflows and process flows and implications at each stage
  • Continuous learner
  • Courageous and decisive
  • Dynamic and committed
  • High level of integrity and ethics
  • Logical thinker
  • Customer focused – internal and external
  • Strong team player
  • Flexible, with a willingness to pitch in across different areas as needed



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