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Service Delivery Manager For Pharmacovigilance (BPO) Project

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Job Description
We are currently looking for qualified talent to join our company and work as a Service Delivery Manager for an important worldwide known lab.




- Graduate, post graduate or doctorate degree in medical sciences or any other degree provided they have:

- 8 years’ experience and 4 years at least in a leadership role (desirable similar BPO services)

- Bilingual in Spanish and English.

- Full-time availability.

- Client management and team coaching skills.

- Experience being in charge of large groups with diverse seniorities.


Among others, tasks will include:


- Participating in and supporting client’s strategic planning and decision making.

- Ensuring project schedules and deliverables are met through best practices.

- Mentoring team manager and team leaders providing adequate resources for engagement.

- Forecasting different scenarios and working towards improving client experience, working environment, SLAs and engagement.


We offer great benefits and career path development. If you are interested in getting to know more about job-scope and benefits please submit your application via LinkedIn and we’ll get back to you.


Cognizant Technology Solutions

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