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Service Delivery Manager For Pharmacovigilance (BPO) Project


Location:
Argentina
Language(s):
Only English Required
Job Ref:
599154786
Company:
Cognizant
Job Description
We are currently looking for qualified talent to join our company and work as a Service Delivery Manager for an important worldwide known lab.

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Requirements:

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- Graduate, post graduate or doctorate degree in medical sciences or any other degree provided they have:

- 8 years’ experience and 4 years at least in a leadership role (desirable similar BPO services)

- Bilingual in Spanish and English.

- Full-time availability.

- Client management and team coaching skills.

- Experience being in charge of large groups with diverse seniorities.

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Among others, tasks will include:

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- Participating in and supporting client’s strategic planning and decision making.

- Ensuring project schedules and deliverables are met through best practices.

- Mentoring team manager and team leaders providing adequate resources for engagement.

- Forecasting different scenarios and working towards improving client experience, working environment, SLAs and engagement.

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We offer great benefits and career path development. If you are interested in getting to know more about job-scope and benefits please submit your application via LinkedIn and we’ll get back to you.

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Cognizant Technology Solutions

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