Buscamos Analistas de Soporte Técnico para trabajar con un importante cliente de Seguridad Informática basado en EEUU, quien posee disintitos productos de seguridad como firewalls, antivirus y routers.
Actualmente quieren expandirse a Latinoamérica y necesitan aumentar su mesa de soporte para sus clientes.
- Portugués Bilingüe.
- Conocimientos de redes en Windows, Linux y Mac.
- Conocimiento de escalamiento y prioridades.
- Conocimiento en antivirus, antimaleware y antispyware.
- Conocimiento y monitoreo en tráfico de redes.
- Conocimiento básicos de IT/IL.
- Recepcionar recibir llamados de usuarios de Latinoamérica.&
- Resolución y escalamiento de Tickets.
& Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies. Collaborative Environment:
Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance:
GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off on your birthday. Professional Development:
Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally Excellent Benefits:
We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses. Fun Perks:
We want you to love where you work, which is why we cater breakfast daily and offer discounts for popular stores and restaurants!
GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries. Headquartered in Silicon Valley, GlobalLogic employs over 11,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred employer by both global HR consultative firms and local job boards. By creating a work environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our employees to achieve both their professional and personal goals. At GlobalLogic, we make amazing products — and careers.