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Technical Service Chief

Only English Required
Job Ref:
Industria Química
Job Description
We are a leading company dedicated to the production of Masterbatch. Our products include white, black and color masterbatches, as well as a full range of additives. &

We are searching of two Technical Service Chief, one with location in Argentina and one in Brasil (San Pablo).


This position will lead the technical service team attending to the clients and determining the priorities, with focus on the deep understanding of their needs, with proactivity, innovation and technique.
To contribute with the technical leaders of the region to guarantee coordinated and homogeneous actions in the elaboration of new technical developments

Duties and Responsibilities

Know and promote the execution of the role of technical services (application development, lead and influence in understanding the direct needs of customers and sellers, evolutions of the laboratory, monitoring of claims)
To know and promote the carrying out of development tasks in a prioritized manner, according to the procedures, which contain adequate information for each stage, avoiding rework and minimizing risks, with focus on data obtained in trials and taking care of the impact on customers and internal decisions.
Continuously improve the safety and quality of the processes, the production and the care of the equipment.
Coordinate and preserve information, wich is the basis for reliable and efficient technical work. Taking into consideration confidentiality, through technical information and specific considerations for each case.
Work in team with other areas such as development, sales, marketing, quality, production, logistics, etc., according to the priority and technical need.
Supervise the technical team in the revalidation of their tasks in a safe and productive way, following correctly the procedures and in accordance with the values ​​and policies of the company
Focus on improvement and innovation, generating a work environment oriented to the initiative, focus on the client, compliance with procedures and acting together with the Laboratory


EDUCATION: Engineer in Chemistry, Plastics, Processes, necessary CRQ. Desirable Higher and Postgraduate
LANGUAGES: English advanced level
-Experience at least 3 years with technical service
- Knowledge of Masterbatches (white, black, additives, colors)
- Experience in Colorimetry, Pigments and Plastic Processes
- Experience in team leadership.
-Knowledge Quality Tools, eg: MASP, Ishikawa
-Practical knowledge of color evaluations (Visual or spectrophotometer)

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